Switching to VoIP (Voice over Internet Protocol) from traditional calling networks can save your business a lot of money, especially if you need to make a lot of calls every day. VoIP offers several advantages like lower costs, increased flexibility, and tons of useful features. However, a VoIP system is not entirely free from challenges. One of the biggest challenges that you would need to deal is the security of the system.
Security Concerns with Business VoIP
A VoIP is basically a computer network that is adapted to deal with voice calls. Therefore, like any other computer network, it can be hacked. There are a lot of factors that increase the vulnerability of the business VoIP system. One such factor is the connectivity of the VoIP system. Here, ‘connectivity’ refers to the way the network is connected. If the calls are routed to you via the public internet, then the risks are significantly higher. If the service provider is offering you a directly managed IP line straight to your premises and all the calls are routed to you using that line, then the risks are much lower.
Security Tips that You Should Follow
There are a few security measures you should take to make your VoIP network less vulnerable to attacks. Some of the measures that you can take include
- Use the Latest in Security Features
A number of coding technologies are used to encrypt the data communicated through a VoIP system. You should check with your service provider about the kind of security features that they offer.
- IP Whitelisting
IP whitelisting is the process which would allow your network to accept calls from only the trusted IP addresses. However, you would need to have a static IP address for all your destinations. If your business is located in the US and you cater to mainly US customers, then you can block large chunks of IP addresses from outside of the US.
Get the Secure VoIP services from the Leaders
You must make it a point to get the services of the leaders as that would give you the assurance of higher security. One of the best service providers is Switch2VoIP. They offer a wide range of solutions for Asterisk VoIP, Vicidial, Go Autodial and more. They have advanced security features in place. So, get the help of the leaders and get a secure VoIP network for your business.